1. Payment Terms
A non-refundable deposit of 50% of the total project cost is required before any work begins. The remaining 50% is due upon completion, prior to final handover, delivery of source files or deployment.
2. Scope of Work
The agreed scope is documented in the quotation. Work outside that scope is quoted separately before it begins.
3. Revisions
Reasonable revision rounds are included in each package. Additional rounds are billed from R50 per round.
4. Timelines
Estimated delivery timelines begin once the deposit is received and all required content/information has been provided by the client. Delays in providing content (text, images, logins, etc.) may extend the timeline accordingly.
5. Ownership & Delivery
Full ownership of the final deliverable (website, report or design files) transfers to the client upon receipt of the final payment. Source files and credentials are handed over at this stage.
6. Security Assessment Disclaimer
Security assessments are passive and non-intrusive. NESTech Solutions requires written confirmation that the client is authorised to request an assessment of the domain/system in question. Findings reflect the system's status at the time of scanning only.
7. Cancellation
If a project is cancelled by the client after the deposit has been paid and work has commenced, the deposit is non-refundable to cover time and resources already committed. By proceeding with a deposit payment, the client agrees to these terms. A formal Service Agreement is provided for signature before project commencement.